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SCHOTTLANDER Online Privacy Policy

Privacy
Schottlander are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why Schottlander collect information from you, to whom such information is disclosed and what your rights are. You can access our Website home page and browse our site without disclosing your personal data. However, when you register with Schottlander you will be asked to provide certain information about yourself.

What information do we collect and how do we obtain it?
We receive information from you when you register with us. If you register with us you will be asked to provide certain information such as your name, address, telephone number and email address so that we can fulfil your request and inform you of special offers and promotions.

How do we use your information?

We use the information that we collect about you to:
If you have given us permission to send you information about our products and services by telephone, e-mail or in writing, you agree that by doing so Schottlander are not in breach of the Telecommunications (Data Protection and Privacy) Regulations 1999 or the Direct Marketing Association (DMA) Code of Practice.

Keeping in touch with you
We want to keep you up to date with information about new ranges, special offers and improvements to this site. If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing to the Group Data Protection Manager at Head Office or via email, quoting Security and Privacy Enquiry. You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with.

Your rights under the Data Protection Act 1998
You have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to the Group Data Protection Manager at Head Office, quoting Security and Privacy Enquiry. If you think the information we hold on you is incorrect please contact the Group Data Protection Manager at Head Office or via email, quoting Security and Privacy Enquiry.

The Direct Marketing Association and Trust UK
Schottlander is a member of the Direct Marketing Association (DMA) and Trust UK and is required to operate within the rules of the DMA's and Trust UK's Code of Practice.
This means that Schottlander operate to a high level of commercial standards which are designed to
Schottlander is also a member of the Mail Order Traders' Association (MOTA) and subscribes to their Code of Practice established in consultation with the Office of Fair Trading. If any complaint cannot be resolved to the satisfaction of a customer we will offer to refer the problem for conciliation by the Director, The Mail Order Traders' Association, PO Box 342, Southport, PR8 2XB.

Monitoring Communications
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Schottlander may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and outgoing email.

Contact Us
If you have any questions relating to this policy or the use by Schottlander of personal data please write to the Group Data Protection Manager at Head Office or via email, quoting Security and Privacy Enquiry.